FAQ

General

Sign up for re-stock notifications, which are located on each individual product page. This way, you will know the moment your canvas is back in stock.

This is dependent on the demand for each item. If there is enough people signed up for a re-stock notification, we will make every effort to re-stock in four weeks.

At this time, most of our canvases and items are exclusive to PennyLinnDesigns.com but we are in the process of getting into local stores soon!

Yes! But in small batches. If you are interested in wholesale purchasing please email me.

Shipping & Returns

All orders should ship within two weeks. If you have placed an order and have not received a shipment notification after two weeks, please contact me. 

We are happy to offer worldwide shipping! Shopify will calculate your shipping rate based on where you live and offer a discounted price. Please be aware that if shipping internationally, there may be custom fees applied that the buyer is responsible for paying.

At this time, and due to the custom nature of needlepoint, we do not accept returns. If there is any issue or you are not satisfied with your purchase, please contact us right away.

stitching and finishing

Yes! I will have dedicated blog posts and videos coming soon to the site. Until then, you can check out this IGTV.

I always reccomend your LNS (local needlepoint store). They will help you finish anything you may need while also offering fun and new ideas of how to best finish your project. 

The world is truly your oyster! You can turn needlepoint canvases into just about anything you want. I personally love ornaments, pictures, frames, coasters and keychains. Pinterest is a great resource for inspiration, as well as Instagram and your local needlepoint store. 

On specific product pages, and their corresponding blog post, I'll usually suggest how I would finish the canvas as a helpful guide. 

Yes, for an additional fee. Please email me for more information. 

Kits are everything you would need to needlepoint our canvases. My kits include two needles, the proper amount of thread (as opposed to buying an entire skein), a seam ripper, a needle threader, and a project bag.

Yes! Please email me with any questions. Happy to suggest options for threads to complete your project.