Yes! We have a lot of great resources like charts and videos on our blog for you to read and reference here. If you're a more visual person, we have great resources on TikTok @kristarobertso

You can also check out our beginner canvases here.

Kits are everything you would need to needlepoint our canvases. Our kits include a needle, the proper amount of threads, a seam ripper, and a needle threader.

Yes! On each canvas page there is a drop down that says "PLEASE KIT (ADDITIONAL INVOICE WILL BE SENT)" and you can select your preferred thread. With that thread selection will come all the additional items you need to get started (please see above question for more details). To purchase more items for your kit like a bag, scissors, minder, etc, you will add those on a la carte in your cart.

Yes! Please email me with any questions. Happy to suggest options for threads to complete your project. 

More information on threads can be found here on TikTok and here on our blog.

We highly recommend signing up for re-stock notifications, which are located on each individual product page. Sometimes we find extras laying around or have small restocks and this is the best way to you know the moment your canvas is back in stock.

This is dependent on the demand for each item. If there is enough people signed up for a re-stock notification, we will make every effort to re-stock in four weeks.

Yes! If you are interested in wholesale purchasing our line, you can sign up and shop on our online portal. If you have any issues or further questions, please email


We strive to get all orders out within the quickest manner possible.

Please note that we are a very small women owned business with over 100 orders a day. And we ship out orders daily Monday - Friday from 9am to 6pm *but* there is only so many we can pack a day.

If you have placed an order and have not received a shipment notification after two weeks, please contact me.

We are happy to offer worldwide shipping! Shopify will calculate your shipping rate based on where you live and offer a discounted price. Please be aware that if shipping internationally, there may be custom fees applied that the buyer is responsible for paying.

At this time, and due to the custom nature of needlepoint, we do not accept returns. If there is any issue or you are not satisfied with your purchase, please contact us right away.

Please email us right away with a photo of the incorrect order/damaged product! We will send you a return label to send it back to us. Once we have it in our office, we will send out the correct/fixed item to you free of charge.


We can help you finish some items like ornaments, acrylic, flat backs, frames, leather, and more. Please email us to discuss.

If we can't finish directly, we can recommend our favorites as well!

The world is truly your oyster! You can turn needlepoint canvases into just about anything you want. I personally love ornaments, pictures, frames, coasters and keychains. Pinterest is a great resource for inspiration, as well as Instagram and your local needlepoint store. 

On specific product pages, and their corresponding blog post, I'll usually suggest how I would finish the canvas as a helpful guide. 

Yes, for an additional fee. Please email me for more information. 

Still have more questions?

We are happy to help! Our team can be reached via the chat box in the bottom right corner of your screen, via email, or Instagram DM @pennylinndesigns.